In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Discover how you can use Pega Robot Manager™ to extend the functionality of attended automations and to batch process large volumes of work...

Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

Learn the basic automation functionality, configuration options, intelligent recording and interrogation methods, process flow, terminology, and core...

There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...

Pega Robot Studio introduces the concept of Application Assets to separate application-related development from business use case creation...

There are times when you cannot easily integrate Pega Platform™ applications with other applications that are necessary to complete work. Pega Robot...

Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...