Search
Content administration
-
Módulo
Content administration
10 Temas
1 h 45 minutos
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
-
Módulo
Creating and testing personas
2 Temas
15 minutos
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Regeln erstellen und aktualisieren
-
Módulo
Regeln erstellen und aktualisieren
12 Temas
1 h 25 minutos
-
Die Pega-Plattform generiert den Anwendungscode im Hintergrund unter Anwendung der von Ihnen erstellten Regeln. Im Dev Studio können Sie verwalten...
Low-code defined
-
Módulo
Low-code defined
5 Temas
50 minutos
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Dev Studio – Übersicht
-
Módulo
Dev Studio – Übersicht
2 Temas
20 minutos
-
Mit Dev Studio können Entwickler das im App Studio konfigurierte Anwendungsverhalten erweitern. Erfahren Sie, wie Sie mit Dev Studio die Konfiguration...
Digital messaging
-
Módulo
Digital messaging
3 Temas
25 minutos
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Sizing a Pega Platform project
-
Módulo
Sizing a Pega Platform project
2 Temas
25 minutos
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
-
Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega GenAI
-
Módulo
Pega GenAI
2 Temas
15 minutos
-
Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.