Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Learn how to configure delivery options for a mobile app for a Pega Platform™ application.

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...