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Use Case - Creating a file output template

  • Reto

    Use Case - Creating a file output template

    2 Tareas

    15 minutos

    Visible to: All users
  • In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.

    At this...

Use Case - Creating a new clickstream summary

  • Reto

    Use Case - Creating a new clickstream summary

    2 Tareas

    30 minutos

    Visible to: All users
  • The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...

Use Case - Creating a new contact policy

  • Reto

    Use Case - Creating a new contact policy

    2 Tareas

    1 h

    Visible to: All users
  • The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...

Use Case - Creating an external SMS treatment and action flow

  • Reto

    Use Case - Creating an external SMS treatment and action flow

    2 Tareas

    30 minutos

    Visible to: All users
  • In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...

Use Case - Data mapping workshop

  • Reto

    Use Case - Data mapping workshop

    2 Tareas

    5 minutos

    Visible to: All users
  • The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.

    ...

Use Case - Defining customer engagement policies

  • Reto

    Use Case - Defining customer engagement policies

    2 Tareas

    1 h

    Visible to: All users
  • The project team has imported the actions and web treatments and built their associations. Now the business is ready to build group-level and action...

Use Case - Defining the starting population

  • Reto

    Use Case - Defining the starting population

    2 Tareas

    10 minutos

    Visible to: All users
  • In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.

    Create a new...

Use Case - Extending the data model with a new association

  • Reto

    Use Case - Extending the data model with a new association

    2 Tareas

    15 minutos

    Visible to: All users
  • During the gap analysis, the project team found that the provided product holdings table did not match the requirements of U+ Comms and needed...

Use Case - Importing data from a CSV file

  • Reto

    Use Case - Importing data from a CSV file

    2 Tareas

    15 minutos

    Visible to: All users
  • The U+ Comms data warehouse team was unable to complete the data integration for the product holding data of subscription on time. The business team...

Use Case - Installing the Behavioral Data accelerator component

  • Reto

    Use Case - Installing the Behavioral Data accelerator component

    2 Tareas

    10 minutos

    Visible to: All users
  • The U+ Comms business team wants to use the web activity data of its subscribers to improve the accuracy of its adaptive models in Pega Customer...

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