Search
Pega Process AI overview
-
Módulo
Pega Process AI overview
2 Temas
20 minutos
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Pega tools that support Scrum for Business Architects
-
Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Predicting case completion
-
Módulo
Predicting case completion
1 Tema
15 minutos
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
-
Módulo
Predicting fraud
1 Tema
15 minutos
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
-
Módulo
Predicting missing the Service-Level Agreement
1 Tema
10 minutos
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Presenting suggestions for agents
-
Módulo
Presenting suggestions for agents
4 Temas
35 minutos
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Configuring business conditions
-
Reto
Configuring business conditions
2 Tareas
5 minutos
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Creating a case completion prediction
-
Reto
Creating a case completion prediction
3 Tareas
15 minutos
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a fraud prediction
-
Reto
Creating a fraud prediction
3 Tareas
15 minutos
-
U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Enabling Pega Customer Decision Hub agents
-
Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...