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Determination of user and business needs

  • Módulo

    Determination of user and business needs

    4 Temas

    47 minutos

    Pega Platform 8.5 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Determining user and business needs

  • Módulo

    Determining user and business needs

    4 Temas

    47 minutos

    Pega Platform '24 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Dev Studio – Übersicht

Sizing a Pega Platform project

Features of the Pega Constellation design system

  • Módulo

    Features of the Pega Constellation design system

    5 Temas

    1 h 15 minutos

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Módulo

    Features of the Pega Cosmos design system

    5 Temas

    1 h 15 minutos

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Full Case Views

Guiding a customer service agent with dialogs

  • Módulo

    Guiding a customer service agent with dialogs

    2 Temas

    15 minutos

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

MLOps

Next best action and customer interactions

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