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Monitoring your system with PDC
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Módulo
Monitoring your system with PDC
3 Temas
50 minutos
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Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...
Motivating sales representatives to meet sales targets
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Módulo
Motivating sales representatives to meet sales targets
1 Tema
10 minutos
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Navigating the Pega Robot Manager Portal
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Módulo
Navigating the Pega Robot Manager Portal
2 Temas
15 minutos
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action and customer interactions
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Módulo
Next best action and customer interactions
2 Temas
20 minutos
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
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Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Next-Best-Action in an omnichannel environment
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Módulo
Next-Best-Action in an omnichannel environment
2 Temas
25 minutos
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Pega’s omni-channel AI delivers the right action at every customer touch by crunching millions of data points in real-time.
Learn how you can use...
Next-Best-Action on digital
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Módulo
Next-Best-Action on digital
2 Temas
25 minutos
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Nurturing leads and opportunities
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Módulo
Nurturing leads and opportunities
5 Temas
30 minutos
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Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Offline projects explained
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Módulo
Offline projects explained
4 Temas
45 minutos
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...
Optimizing AI in the NBA Framework
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Módulo
Optimizing AI in the NBA Framework
2 Temas
30 minutos
Pega Customer Decision Hub 8.7 -
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors. Input fields that are not directly...