Organization records

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Intermédiaire

Case Management

Anglais

Après avoir terminé ce module, vous pourrez :

Describe the relationships between parts of the organizational structure

Differentiate between a work group and an organizational structure

Modify an existing organizational structure

Create a work group and a work queue

Disponible dans la mission suivante :

Senior System Architect v1

Rubriques

Organization records

10 mins

Work groups

10 mins

Updating an organizational structure

20 mins

Creating a work group and a work queue

20 mins

Quiz du module

5 mins