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Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Rubriques
25 mins
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Design reports to analyze Case data and provide insight into processes and workflows.
Grouping fields in Views
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Module
Grouping fields in Views
1 Rubrique
10 mins
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Integration errors
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Module
Integration errors
3 Rubriques
30 mins
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
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Module
Integration setting management
1 Rubrique
20 mins
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When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Keyed Data Pages
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Module
Keyed Data Pages
1 Rubrique
15 mins
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Localizing application content
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Module
Localizing application content
2 Rubriques
30 mins
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Managing data values for Business Architects
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Module
Managing data values for Business Architects
5 Rubriques
1h 15 mins
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Measuring system performance
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Module
Measuring system performance
5 Rubriques
1h 25 mins
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Monitoring your contact center with Insights
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Module
Monitoring your contact center with Insights
2 Rubriques
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega case management for designers
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Module
Pega case management for designers
10 Rubriques
1h 50 mins
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.