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Suggesting a reply based on email content
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Défi
Suggesting a reply based on email content
4 Tâches
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Using RBAC to organize and manage access to case attachments
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Défi
Using RBAC to organize and manage access to case attachments
4 Tâches
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...