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Exchanging data with other applications

Simulating an external data source

Field values

Integration setting management

Keyed Data Pages

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Web services

Testing for accessibility

  • Module

    Testing for accessibility

    5 Rubriques

    1h 20 mins

    Visible to: All users
  • One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Validating data against a pattern

Accessing a Pega application using the Pega API

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