Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

In most cases, you want to authenticate users when they log into an application to establish who they are and that they are actually who they say they...

In most cases, you want to restrict authenticated users from accessing every part of an application. You can implement authorization features that...

In Pega Customer Decision Hub, the system selects a next best action after it considers customer engagement policies, business objectives, and...

Customer journeys are the sum of the experiences that your customers go through when interacting with your organization. Rather than looking at just...

In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...

Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...

Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...