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Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Modules

    5 Défis

    3 heures 54 mins

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    2 heures 50 mins

    Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Défis

    3 heures 35 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Accessing PDF data with automations

  • Défi

    Accessing PDF data with automations

    5 Tâches

    15 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

Configuring application rulesets

Creating reports that combine data from multiple classes

Creating a case from an email

Creating a new application ruleset

  • Défi

    Creating a new application ruleset

    3 Tâches

    10 mins

    Pega Platform 8.5 Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

Creating a robotic test solution for Citrix

  • Défi

    Creating a robotic test solution for Citrix

    6 Tâches

    30 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

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