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Training the email bot to understand topics
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Défi
Training the email bot to understand topics
1 Tâche
15 mins
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Updating a dialog
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Défi
Updating a dialog
1 Tâche
15 mins
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U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...
Using breakpoints and diagnostic logs
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Défi
Using breakpoints and diagnostic logs
3 Tâches
20 mins
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The CRM application does not require a user name or password to access the data. As a result, the project documentation requires writing a log entry...
Using Pega Robot Simulator
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Défi
Using Pega Robot Simulator
4 Tâches
55 mins
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MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. By simulating the scenario...