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Exercise setup - Development environment

  • Défi

    Exercise setup - Development environment

    1 Tâche

    15 mins

    Visible to: All users
  • In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...

Exercise setup - Orchestrator configuration

  • Défi

    Exercise setup - Orchestrator configuration

    2 Tâches

    30 mins

    Visible to: All users
  • To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.

    Caution: This step...

Importing customer data from a CSV

  • Défi

    Importing customer data from a CSV

    2 Tâches

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Leveraging reports in the contact center

Populating sample data using Monte Carlo data sets

  • Défi

    Populating sample data using Monte Carlo data sets

    5 Tâches

    20 mins

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Running Pega Customer Decision Hub setup wizard

Setting up data ingestion

Use Case - Adding a new property to an existing entity

  • Défi

    Use Case - Adding a new property to an existing entity

    2 Tâches

    15 mins

    Visible to: All users
  • After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...

Use Case - Configuring 1:1 Always-on outbound schedule

  • Défi

    Use Case - Configuring 1:1 Always-on outbound schedule

    2 Tâches

    15 mins

    Visible to: All users
  • In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...

Use Case - Creating a file output template

  • Défi

    Use Case - Creating a file output template

    2 Tâches

    15 mins

    Visible to: All users
  • In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.

    At this...

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