There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...

Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...

While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...