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Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    3 heures 20 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Debugging system performance

Measuring system performance

Reviewing log files

Assessing application performance

Reviewing log files

Running Pega Customer Decision Hub setup wizard

  • Défi

    Running Pega Customer Decision Hub setup wizard

    4 Tâches

    45 mins

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

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