Avoiding overexposure of actions

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions after a specific number of outcomes.

Beginner

Inglese

After completing this module, you should be able to:

Describe contact policy requirements

Explain how to define contact policy rules to suppress a single action or group of actions for a limited time period

Practice what you learned in the following Challenge:

Creating and using action suppression rules v5

Disponibile nelle seguenti missioni:

Cross-Sell on the Web v5

Topics

Contact policies

5 mins

Defining action suppression rules

10 mins

Module Quiz

5 mins