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ミッション

Innovation with Pega GenAI

6 モジュール

6 チャレンジ

4 時間 25 分

表示の対象:All users Applies to: Pega Platform '24.1, Pega Customer Decision Hub '24.1, Pega Customer Service '24.1, Pega Sales Automation '24.1

Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality into decision-making and workflow automation. Gain an understanding of what Pega GenAI is, define the flagship Pega GenAI features in Pega Platform, Pega Customer Decision Hub, Pega Customer Service, and Pega Sales Automation, and recognize how generative AI helps boost developer productivity, marketing effectiveness, and more in responsible and effective ways.

初級
Generative AI
英語

このモジュールは、下記のミッションにも含まれています。

24.1 Ready v1

Pega GenAI

  • モジュール

    Pega GenAI

    2 トピック

    15 分

  • Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.

Using Self-study Buddy in Pega Academy

  • チャレンジ

    Using Self-study Buddy in Pega Academy

    2 タスク

    10 分

  • Help students navigate through Self-study Buddy, an intelligent assistant designed to support students in their learning journey, to engage and get...

Accelerating application building with Pega Blueprint

  • モジュール

    Accelerating application building with Pega Blueprint

    4 トピック

    1時間 5 分

  • Learn how Pega Blueprint™ aims to change how business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...

Creating a Blueprint

  • チャレンジ

    Creating a Blueprint

    3 タスク

    10 分

  • U+ Bank is expanding their retail financial services business to include personal lending. U+ Bank has decided to utilize Pega Blueprint™...

Importing a Blueprint into Pega Platform

  • チャレンジ

    Importing a Blueprint into Pega Platform

    1 タスク

    15 分

  • U+ Bank is expanding their retail financial services business to include personal lending. U+ Bank has decided to utilize Pega Blueprint™...

Pega GenAI in Pega Platform

  • モジュール

    Pega GenAI in Pega Platform

    4 トピック

    30 分

  • Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...

Generating a Case Type using Pega GenAI Autopilot

  • チャレンジ

    Generating a Case Type using Pega GenAI Autopilot

    3 タスク

    10 分

  • U+ Bank wants to allow customers to manage their checking accounts, savings accounts, and credit cards with a Pega Platform™ application, U+ Personal...

Pega GenAI in Pega Customer Decision Hub

  • モジュール

    Pega GenAI in Pega Customer Decision Hub

    3 トピック

    25 分

  • Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...

Leveraging GenAI to understand configuration results in Customer Profile Viewer

  • チャレンジ

    Leveraging GenAI to understand configuration results in Customer Profile Viewer

    2 タスク

    15 分

  • U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...

Pega GenAI in Pega Customer Service

  • モジュール

    Pega GenAI in Pega Customer Service

    4 トピック

    25 分

  • Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...

Creating a Knowledge Buddy

  • チャレンジ

    Creating a Knowledge Buddy

    1 タスク

    10 分

  • As a Knowledge Buddy manager, you are tasked with creating a new Buddy for Pega Academy users. The Buddy should be able to answer any question it...

Pega GenAI in Pega Sales Automation

  • モジュール

    Pega GenAI in Pega Sales Automation

    2 トピック

    20 分

  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

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