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ミッション

Innovation with Pega GenAI

6 モジュール

6 チャレンジ

4 時間 25 分

表示の対象:All users Applies to: Pega Platform '24.1, Pega Customer Decision Hub '24.1, Pega Customer Service '24.1, Pega Sales Automation '24.1

Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality into decision-making and workflow automation. Gain an understanding of what Pega GenAI is, define the flagship Pega GenAI features in Pega Platform™, Pega Customer Decision Hub™, Pega Customer Service™, and Pega Sales Automation™, and recognize how generative AI helps boost developer productivity, marketing effectiveness, and more in responsible and effective ways.

初級
Generative AI
英語

このモジュールは、下記のミッションにも含まれています。

24.1 Ready v1

Pega GenAI

  • モジュール

    Pega GenAI

    2 トピック

    15 分

  • Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.

Using Self-study Buddy in Pega Academy

  • チャレンジ

    Using Self-study Buddy in Pega Academy

    2 タスク

    10 分

  • Help students navigate through Self-study Buddy, an intelligent assistant designed to support students in their learning journey, to engage and get...

Accelerating application building with Pega Blueprint

  • モジュール

    Accelerating application building with Pega Blueprint

    4 トピック

    1時間 5 分

  • Learn how Pega Blueprint™ aims to change how business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...

Creating a Blueprint

  • チャレンジ

    Creating a Blueprint

    3 タスク

    10 分

  • U+ Bank is expanding their retail financial services business to include personal lending. U+ Bank has decided to utilize Pega Blueprint™...

Importing a Blueprint into Pega Platform

  • チャレンジ

    Importing a Blueprint into Pega Platform

    1 タスク

    15 分

  • Uplus Hotels is building its Travel Management Customer Support (TMCS) application using Pega Blueprint® to accelerate development.

    After defining...

Pega GenAI in Pega Platform

  • モジュール

    Pega GenAI in Pega Platform

    4 トピック

    30 分

  • Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...

Generating a Case Type using Pega GenAI Autopilot

  • チャレンジ

    Generating a Case Type using Pega GenAI Autopilot

    3 タスク

    10 分

  • U+ Bank wants to allow customers to manage their checking accounts, savings accounts, and credit cards with a Pega Platform™ application, U+ Personal...

Pega GenAI in Pega Customer Decision Hub

  • モジュール

    Pega GenAI in Pega Customer Decision Hub

    3 トピック

    25 分

  • Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...

Leveraging GenAI to understand configuration results in Customer Profile Viewer

  • チャレンジ

    Leveraging GenAI to understand configuration results in Customer Profile Viewer

    2 タスク

    15 分

  • U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...

Pega GenAI in Pega Customer Service

  • モジュール

    Pega GenAI in Pega Customer Service

    4 トピック

    25 分

  • Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...

Creating a Knowledge Buddy

  • チャレンジ

    Creating a Knowledge Buddy

    1 タスク

    10 分

  • As a Knowledge Buddy manager, you are tasked with creating a new Buddy for Pega Academy users. The Buddy should be able to answer any question it...

Pega GenAI in Pega Sales Automation

  • モジュール

    Pega GenAI in Pega Sales Automation

    2 トピック

    20 分

  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

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