Handling flow changes for cases in flight

Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active cases could fall through the cracks due to a deleted or modified step or stage.

By properly planning your strategy for upgrading production flows, active cases will be properly accounted for and the change will be seamlessly integrated. This module presents three approaches to safely update flow rules without impacting existing cases that are already in production.

上級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Identify updates that might create problem flows

Choose the best approach for updating flows in production

Use problem flows to resolve flow issues

Use the Problem Flow landing page

このモジュールは、下記のミッションにも含まれています。

Lead System Architect v1

トピック

Flow changes for Cases in flight 

5 分

Managing flow changes for Cases in flight

10 分

Resolving flow issues by using problem flows 

5 分

Managing problem flows on the Flow errors page

5 分

モジュールクイズ

5 分