Skip to main content

モジュール

Pega 1:1 Operations Manager overview

3 トピック

20 分

Visible to: All users
初級 Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 英語

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain the life cycle of a change request
List the types of change requests
Describe the various personas involved in change management process

このモジュールは、下記のミッションにも含まれています。

Business Agility in 1:1 Customer Engagement v4

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice