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Pega 1:1 Operations Manager overview

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20 分

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初級 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 English

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.


Explain the life cycle of a change request
List of the types of change requests
Describe the various personas involved in change management process


Business Agility in 1:1 Customer Engagement

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