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モジュール

Pega 1:1 Operations Manager overview

3 トピック

20 分

Visible to all users
初級 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 English

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain the life cycle of a change request
List of the types of change requests
Describe the various personas involved in change management process

下記のミッションにも含まれています。

Business Agility in 1:1 Customer Engagement

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