Modifying customer composites

The Interaction Portal in the Pega Customer Service application is based on the Constellation design pattern, offering fast development, a prescriptive multichannel experience, extensibility, and a lower total cost of ownership. In this module you learn how to modify the user experience, along with best practices in user experience development with Pega Customer Service.

初級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Define the functional areas of the Interaction Portal

Create a new tab.

Define best practices in user experience development.

このモジュールは、下記のミッションにも含まれています。

Customer Service Low-Code Developer v8

トピック

Pega Customer Service on Constellation

5 分

Configuring the customer composite

5 分

Best practices for designing the customer composite

10 分

モジュールクイズ

5 分