ミッション
Sales Automation Low-Code Developer
2 ミッション
14 モジュール
13 チャレンジ
22 時間 17 分
In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application, populate the application with data, configure and customize the application for your sales organization.
Pega Sales Automation Foundation
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ミッション
Pega Sales Automation Foundation
9 モジュール
4 チャレンジ
3 時間 52 分
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Creating your Pega Sales Automation application
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モジュール
Creating your Pega Sales Automation application
4 トピック
25 分
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The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...
Selling to businesses, individuals, and households
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モジュール
Selling to businesses, individuals, and households
4 トピック
25 分
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Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to...
Setting the selling mode
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チャレンジ
Setting the selling mode
3 タスク
10 分
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Your business is currently selling to both consumers and businesses. The selling mode of the application is set to mixed mode. Going forward you are...
Organizing your sales organization into territories
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モジュール
Organizing your sales organization into territories
4 トピック
30 分
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A territory defines the hierarchical structure used to organize your sales team into groups. You can create and edit territories, assign operators to...
Creating business territories
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チャレンジ
Creating business territories
1 タスク
10 分
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Your business is opening a new branch in Australia. An Australian territory needs to be added, and local business territories need to be created using...
Adding users to the sales team
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モジュール
Adding users to the sales team
2 トピック
15 分
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A user of Pega Sales Automation™ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...
Tracking your business with AI-infused dashboards
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モジュール
Tracking your business with AI-infused dashboards
2 トピック
15 分
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Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...
Personalizing default sales dashboards
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チャレンジ
Personalizing default sales dashboards
1 タスク
10 分
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The sales representatives prefer to view the Open pipeline and Activities by sales representatives rather than the Win/Loss analysis and Open leads by...
Building a sales dashboard with insights
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チャレンジ
Building a sales dashboard with insights
3 タスク
5 分
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Acme Technologies wants to track the progress of sales opportunities to enhance sales performance, accurately forecast revenue, and optimize the sales...
Managing leads
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モジュール
Managing leads
2 トピック
15 分
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Pega Sales Automation™ provides numerous features to manage leads intelligently. In this module, you learn how to automatically assign leads with lead...
Routing leads
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チャレンジ
Routing leads
2 タスク
10 分
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Your company wants to optimize lead management by distributing incoming business-to-business (B2B) leads among sales representatives based on the...
Managing products
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モジュール
Managing products
2 トピック
15 分
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Products are what you sell; they can be goods or services. In this lesson, you learn how to create a product hierarchy to store products and how to...
Adding products to your application
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チャレンジ
Adding products to your application
1 タスク
10 分
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Your organization has decided to expand its business product offerings by adding smoke detector products.
To start, they want to offer the following...
Achieving better results with Pega Sales Coach
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モジュール
Achieving better results with Pega Sales Coach
1 トピック
10 分
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Coaching a sales representative
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チャレンジ
Coaching a sales representative
3 タスク
10 分
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Susan Kendall is the sales manager for North America. Susan has a new member on her team named Terry mason. Susan notices that Terry is...
Motivating sales representatives to meet sales targets
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モジュール
Motivating sales representatives to meet sales targets
1 トピック
10 分
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Creating sales goals
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チャレンジ
Creating sales goals
2 タスク
10 分
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Your company has set a sales target of USD 1 million for Q1 2026. Sales management has decided to set a quota of USD100,000 for each of the sales...
Managing prospect and customer data
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モジュール
Managing prospect and customer data
1 トピック
10 分
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The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...
Creating a business account
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チャレンジ
Creating a business account
1 タスク
5 分
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Chuck Keffler, who runs a construction company, is interested in security products. After nurturing the lead, sales representative Terry Mason feels...
Constellation Adoption
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ミッション
Constellation Adoption
5 モジュール
11 チャレンジ
12 時間 10 分
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Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Customizing the sales process
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モジュール
Customizing the sales process
1 トピック
10 分
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The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
Adding a process to the opportunity case
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チャレンジ
Adding a process to the opportunity case
2 タスク
20 分
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You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding fields to the contact form
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チャレンジ
Adding fields to the contact form
1 タスク
10 分
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Stakeholders want to display the Assistant name and Assistant phone fields to the professional details for a contact.
Use the following credentials...
Using Pega GenAI Suggested Emails
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モジュール
Using Pega GenAI Suggested Emails
3 トピック
20 分
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Contextually relevant, real-time email suggestions from Pega GenAI™ can enhance efficiency and improve customer engagement, both when composing new...
Generating suggested email templates with Pega GenAI prompts
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チャレンジ
Generating suggested email templates with Pega GenAI prompts
1 タスク
5 分
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Terry Mason is a Sales Representative at Acme Technologies. Each day, he begins his day by checking emails and spends a significant amount of time...
Creating and managing price books
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モジュール
Creating and managing price books
2 トピック
15 分
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Price books enable your sales teams to set varied prices for the same product, tailored to different customers and scenarios. Seamless integration of...
Setting up Pega GenAI Sales Assistant
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モジュール
Setting up Pega GenAI Sales Assistant
2 トピック
20 分
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The Pega GenAI Sales Assistant™ in Pega Sales Automation™ uses generative AI to proactively analyze an organization's entire sales pipeline status...
Configuring Sales Assistant in Pega Sales Automation
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チャレンジ
Configuring Sales Assistant in Pega Sales Automation
5 タスク
15 分
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Acme Technologies wants to improve sales team productivity by configuring a Sales Assistant agent in Pega Sales Automation™. The agent will support...