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Pega Robotic Automation
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モジュール
Pega Robotic Automation
6 トピック
43 分
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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モジュール
Pega Robotic Process Automation
8 トピック
１時間 5 分
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Pega Support
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モジュール
Pega Support
2 トピック
25 分
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Permitting access to Pega Robot Manager
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モジュール
Permitting access to Pega Robot Manager
7 トピック
45 分
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Predicting case completion
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モジュール
Predicting case completion
1 トピック
15 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
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モジュール
Predicting fraud
1 トピック
15 分
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
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モジュール
Predicting missing the Service-Level Agreement
1 トピック
10 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Presenting suggestions for agents
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モジュール
Presenting suggestions for agents
4 トピック
35 分
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Prioritizing robots for work adjustments
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モジュール
Prioritizing robots for work adjustments
14 トピック
１時間 35 分
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...