Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Next best action and customer interactions

Organization of work for robots

  • モジュール

    Organization of work for robots

    6 トピック

    55 分

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Customer Decision Hub for Collections

  • モジュール

    Pega Customer Decision Hub for Collections

    6 トピック

    45 分

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Process AI overview

Pega Robot Manager Overview

  • モジュール

    Pega Robot Manager Overview

    5 トピック

    30 分

    Pega Robot Manager 8.8 Visible to: All users
  • Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...

Pega Robotic Automation

Pega Robotic Process Automation

  • モジュール

    Pega Robotic Process Automation

    8 トピック

    1時間 5 分

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Pega Voice AI introduction

  • モジュール

    Pega Voice AI introduction

    2 トピック

    25 分

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Permitting access to Pega Robot Manager

  • モジュール

    Permitting access to Pega Robot Manager

    7 トピック

    45 分

    Visible to: All users
  • Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...

Perpetual KYC with event-driven architecture

  • モジュール

    Perpetual KYC with event-driven architecture

    3 トピック

    35 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice