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Predicting case completion

  • モジュール

    Predicting case completion

    1 トピック

    15 分

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

Predicting missing the Service-Level Agreement

  • モジュール

    Predicting missing the Service-Level Agreement

    1 トピック

    10 分

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Preparing Customer Decision Hub for development

Presenting suggestions for agents

  • モジュール

    Presenting suggestions for agents

    4 トピック

    35 分

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Securing and auditing data

Role of a Pega Business Architect

Security Checklist awareness

  • モジュール

    Security Checklist awareness

    1 トピック

    20 分

    Platform Visible to: All users
    • What is the Security Checklist?
    • How do I access the Security Checklist?
    • How to use the Security Checklist?/What is the purpose?
    • What happens if I...

Testing for accessibility

  • モジュール

    Testing for accessibility

    5 トピック

    1時間 20 分

    Visible to: All users
  • One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Tools for debugging Constellation applications

  • モジュール

    Tools for debugging Constellation applications

    2 トピック

    35 分

    Pega Platform '23 Visible to: All users
  • Examine the tools that are available to assist in debugging Constellation applications.

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