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Implementing service requests
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モジュール
Implementing service requests
3 トピック
20 分
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Integrating applications with Pega Robot Manager
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モジュール
Integrating applications with Pega Robot Manager
3 トピック
35 分
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Intelligent recording of automations
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モジュール
Intelligent recording of automations
4 トピック
30 分
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Managing automation deployments within an organization
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モジュール
Managing automation deployments within an organization
5 トピック
1時間 5 分
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing desktop runtime configurations remotely
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モジュール
Managing desktop runtime configurations remotely
3 トピック
20 分
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...
Match rules
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モジュール
Match rules
8 トピック
1時間
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During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
MLOps
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モジュール
MLOps
3 トピック
30 分
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In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring and reporting in Pega Robot Manager
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モジュール
Monitoring and reporting in Pega Robot Manager
6 トピック
50 分
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Navigating the Pega Robot Manager Portal
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モジュール
Navigating the Pega Robot Manager Portal
2 トピック
15 分
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action and customer interactions
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モジュール
Next best action and customer interactions
2 トピック
20 分
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...