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Predicting missing the Service-Level Agreement
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モジュール
Predicting missing the Service-Level Agreement
1 トピック
10 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Presenting suggestions for agents
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モジュール
Presenting suggestions for agents
4 トピック
35 分
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Securing and auditing data
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モジュール
Securing and auditing data
2 トピック
30 分
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Quality visualization for a Pega Platform application
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モジュール
Quality visualization for a Pega Platform application
3 トピック
25 分
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Reviewing log files
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モジュール
Reviewing log files
3 トピック
30 分
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Security Checklist awareness
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モジュール
Security Checklist awareness
1 トピック
20 分
Platform -
- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if I...
Unit-Test-Regeln
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モジュール
Unit-Test-Regeln
4 トピック
1時間 5 分
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Mit Unit-Test-Regeln wird sichergestellt, dass Anwendungskonfigurationen sich erwartungsgemäß verhalten.
Testing practices for Pega applications
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モジュール
Testing practices for Pega applications
4 トピック
41 分
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
The Deployment Manager pipeline
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モジュール
The Deployment Manager pipeline
5 トピック
38 分
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This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...