Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...