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Pega tools that support Scrum for Business Architects

Regeln erstellen und aktualisieren

Szenariobasierte Test-Cases erstellen und ausführen

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Dev Studio – Übersicht

DevOps

  • モジュール

    DevOps

    5 トピック

    50 分

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Sizing a Pega Platform project

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • モジュール

    Email Manager portal

    6 トピック

    55 分

    Visible to: All users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Form autofill

  • モジュール

    Form autofill

    3 トピック

    20 分

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

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