Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...