In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...

Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...