Search
Always-On Outbound Customer Engagement
-
ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...