Search
Pega Express phases
-
モジュール
Pega Express phases
4 トピック
25 分
-
The Pega Express approach includes four phases to support solution delivery.
Pega Express testing and validation
-
モジュール
Pega Express testing and validation
6 トピック
1時間 15 分
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega Low-Code App Factory introduction
-
モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega positioning for Business Architects
-
モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
モジュール
Pega tools that support Scrum for Business Architects
6 トピック
1時間 45 分
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Production readiness during the Adopt phase
-
モジュール
Production readiness during the Adopt phase
4 トピック
50 分
-
The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
Setting chat and messaging behavior
-
モジュール
Setting chat and messaging behavior
4 トピック
35 分
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
The Discover phase and your MLP
-
モジュール
The Discover phase and your MLP
12 トピック
1時間 55 分
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
The Prepare phase and project kickoff
-
モジュール
The Prepare phase and project kickoff
7 トピック
1時間 15 分
-
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...