Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...