Search
Application essentials
-
モジュール
Application essentials
4 トピック
40 分
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Building a Data Model for Business Architects
-
モジュール
Building a Data Model for Business Architects
6 トピック
1時間 35 分
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Implementing service requests
-
モジュール
Implementing service requests
3 トピック
20 分
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Pega Customer Service Case Management Edition introduction
-
モジュール
Pega Customer Service Case Management Edition introduction
3 トピック
20 分
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Importing customer data from a CSV
-
チャレンジ
Importing customer data from a CSV
2 タスク
10 分
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Setting up data ingestion
-
チャレンジ
Setting up data ingestion
7 タスク
40 分
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...