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Managing Case relationships for the Business Architect
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モジュール
Managing Case relationships for the Business Architect
3 トピック
40 分
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing data values for Business Architects
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モジュール
Managing data values for Business Architects
5 トピック
1時間 15 分
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Measuring system performance
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モジュール
Measuring system performance
5 トピック
1時間 25 分
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Modeling data in Constellation applications
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モジュール
Modeling data in Constellation applications
4 トピック
55 分
Pega Platform '23 -
Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Nurturing leads and opportunities
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モジュール
Nurturing leads and opportunities
5 トピック
30 分
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Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Pausing and resuming Case processing
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モジュール
Pausing and resuming Case processing
1 トピック
15 分
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Pega Constellation design system
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モジュール
Pega Constellation design system
2 トピック
30 分
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Customer Service performance considerations
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モジュール
Pega Customer Service performance considerations
3 トピック
30 分
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Platform applications
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モジュール
Pega Platform applications
4 トピック
30 分
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Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...