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Automation shapes in the case life cycle

Pega Platform™ provides different automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the case life cycle. The shapes help to simplify the business objective by avoiding human interactions.

After completing this module, you should be able to:

Describe various automation shapes.
Identify the benefits of adding an automation to a case.
Identify use cases of different automation shapes.

Practice what you learned in the following Challenge:

Attaching PDF files to a case

Available in the following missions:

Low-Code App Builder Extended Case Management Foundation

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