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Automation shapes in the Case Life Cycle

Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case Life Cycle. The shapes help to simplify the business objective by avoiding human interactions.

After completing this module, you should be able to:

Describe various Automation shapes.
Identify the benefits of adding an Automation to a Case.
Identify use cases of different Automation shapes.

Available in the following missions:

Low-Code App Builder Extended Case Management Foundation

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