Skip to main content

Module

Testing engagement policy conditions using audience simulation

2 Topics

25 mins

Visible to all users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 English

Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.

After completing this module, you should be able to:

Explain what an audience simulation is
Run an audience simulation test

Practice what you learned in the following Challenge:

Testing engagement policy conditions using an audience simulation

Available in the following mission:

1:1 Customer Engagement Optimization

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice