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Module

Testing engagement policy conditions using audience simulation

2 Topics

25 mins

 Visible to: All users
Beginner
Pega Customer Decision Hub '23
English
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Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.

After completing this module, you should be able to:

Explain what an audience simulation is
Run an audience simulation test

Practice what you learned in the following Challenge:

Testing engagement policy conditions using an audience simulation v5

Available in the following mission:

1:1 Customer Engagement Optimization v4

Topics

Audience simulation

5 mins

Running an audience simulation test

15 mins

Module Quiz

5 mins

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