
Module
Using predictive models
Archived
2 Topics
20 mins
Beginner
Pega Customer Decision Hub 8.5
English
Predictive analytics requires historical data that contains the customer behavior you want to predict. A predictive model is used to predict an outcome based on customer behavior such as offer acceptance and churn based on customer characteristics such as credit risk, income, product subscriptions, etc. A predictive model component references a predictive model, which in turn predicts customer behavior.