Avoiding overexposure of actions

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions after a specific number of outcomes.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Describe contact policy requirements

Explain how to define contact policy rules to suppress a single action or group of actions for a limited time period

Pratique o que aprendeu no seguinte Desafio:

Creating and using action suppression rules v5

Disponível na seguinte missão:

Cross-Sell on the Web v5

Tópicos

Contact policies

5 min

Defining action suppression rules

10 min

Quiz do módulo

5 min