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Adaptive analytics overview
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Module
Adaptive analytics overview
4 Topics
35 mins
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adaptive models
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Module
Adaptive models
4 Topics
50 mins
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Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...
Applying NLP for Case classification
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Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Best practices for building accessibility into Pega applications
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Module
Best practices for building accessibility into Pega applications
5 Topics
1 hr 15 mins
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Claim navigation in Pega Smart Claims Engine
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Module
Claim navigation in Pega Smart Claims Engine
5 Topics
1 hr 20 mins
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Configurations in Pega Government Platform
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Module
Configurations in Pega Government Platform
3 Topics
25 mins
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This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...
Creating parameterized predictors
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Module
Creating parameterized predictors
1 Topic
15 mins
Pega Customer Decision Hub 8.6 -
Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...
Creating predictions
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Module
Creating predictions
5 Topics
45 mins
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Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...
Creating predictions and predictive models
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Module
Creating predictions and predictive models
6 Topics
1 hr 5 mins
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Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...
Creating predictive models
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Module
Creating predictive models
5 Topics
50 mins
Pega Customer Decision Hub 8.7 -
In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...