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Use Case - Migrating the application
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Challenge
Use Case - Migrating the application
2 Tasks
30 mins
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The initial phase of the project has been completed. The application has been tested and determined to be mature enough to be migrated to the Business...
Use Case - Running the Pega Customer Decision Hub setup wizard
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Challenge
Use Case - Running the Pega Customer Decision Hub setup wizard
2 Tasks
30 mins
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After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...
Use Case - Setting up data ingestion
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Challenge
Use Case - Setting up data ingestion
2 Tasks
20 mins
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The U+ Comms data warehouse team created the subscription and account data files, and their respective manifest files. IT built the technical...
Use Case - Testing the engagement policies
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Challenge
Use Case - Testing the engagement policies
2 Tasks
45 mins
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The Decisioning Architect imported the subscription, account, and product holding data that is required for unit testing through data jobs and manual...
Use Case - Validating the application
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Challenge
Use Case - Validating the application
2 Tasks
30 mins
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The U+ Comms project team is now ready to initiate work on the project. As the system architect, validate the operators, access groups, and...
Using a database index for report performanceÂ
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Challenge
Using a database index for report performanceÂ
3 Tasks
1 hr 30 mins
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MDC wants to investigate the impact of expanding its revenue reporting capability to include filtering on cities that start with a certain string...
Using a scorecard for action-level suitability
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Challenge
Using a scorecard for action-level suitability
3 Tasks
25 mins
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U+ Bank is cross-selling on the web by showing various credit cards to its customers. Due to the credit limits of each card, the business wants to...
Using a scorecard for group-level suitability
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Challenge
Using a scorecard for group-level suitability
3 Tasks
20 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers. Due to the credit limits of each card, the business...
Using behavioral data as predictors
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Challenge
Using behavioral data as predictors
4 Tasks
10 mins
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U+ Bank is implementing cross-selling of their credit cards on the web by using Pega Customer Decision Hubâ„¢. All available customer data, including...
Using breakpoints and diagnostic logs
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Challenge
Using breakpoints and diagnostic logs
3 Tasks
20 mins
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The CRM application does not require a user name or password to access the data. As a result, the project documentation requires writing a log entry...