Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...

The Pega Express approach includes four phases to support solution delivery.

The goal of the Pega Express^™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform^™ provid...