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Conduct usability testing
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Module
Conduct usability testing
3 Topics
20 mins
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Securing and auditing data
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Module
Securing and auditing data
2 Topics
30 mins
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Voice AI components
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Module
Voice AI components
2 Topics
15 mins
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Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...