Search
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
-
Module
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
2 Topics
20 mins
-
Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...
Configuring a CTI Link
-
Module
Configuring a CTI Link
2 Topics
15 mins
-
The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...
Configuring an application overlay
-
Module
Configuring an application overlay
2 Topics
15 mins
-
An application overlay defines the scope in which business users can implement business changes, such as managing actions or modifying business rules...
Configuring and running simulation tests
-
Module
Configuring and running simulation tests
10 Topics
2 hrs
Pega Customer Decision Hub 8.5 -
Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful...
Configuring Case Views
-
Module
Configuring Case Views
5 Topics
10 mins
Pega Platform '24 -
Learn how to configure various Case Views, including tabs, utilities, and the Summary View. Discover what each View is used for in a Case, as well as...
Configuring chat queues and routing
-
Module
Configuring chat queues and routing
5 Topics
40 mins
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring common phrases for agents
-
Module
Configuring common phrases for agents
1 Topic
10 mins
-
Learn how to provide customer service agents with a set of common phrases so that the agents can insert preapproved phrases into their responses to...
Configuring Constellation applications
-
Module
Configuring Constellation applications
7 Topics
1 hr 33 mins
Pega Platform 8.8 -
Note: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring core application features in Constellation
-
Module
Configuring core application features in Constellation
4 Topics
40 mins
-
Learn to configure core application features in Constellation. Explore landing pages, default landing page, widgets, Insights, and theming.
Configuring Cosmos React applications
-
Module
Configuring Cosmos React applications
7 Topics
1 hr 33 mins
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...