Search
Monitoring the Deployment Manager pipelines
-
Module
Monitoring the Deployment Manager pipelines
3 Topics
20 mins
-
In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
-
Module
Monitoring your contact center with Insights
2 Topics
15 mins
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
-
Module
Navigating the Pega Robot Manager Portal
2 Topics
15 mins
-
The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Organization of work for robots
-
Module
Organization of work for robots
6 Topics
55 mins
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Out-of-the-box configurations
-
Module
Out-of-the-box configurations
7 Topics
49 mins
-
Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Pega Express CDH Delivery
-
Module
Pega Express CDH Delivery
1 Topic
20 mins
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express introduction
-
Module
Pega Express introduction
3 Topics
20 mins
-
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Pega Express overview for Business Architects
-
Module
Pega Express overview for Business Architects
6 Topics
1 hr 30 mins
-
Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Pega Express phases
-
Module
Pega Express phases
4 Topics
25 mins
-
The Pega Express approach includes four phases to support solution delivery.
Pega Express testing and validation
-
Module
Pega Express testing and validation
6 Topics
1 hr 15 mins
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...