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Generating test coverage reports

  • Module

    Generating test coverage reports

    4 Topics

    25 mins

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Managing roles and users in Deployment Manager

  • Module

    Managing roles and users in Deployment Manager

    3 Topics

    17 mins

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Monitoring the Deployment Manager pipelines

  • Module

    Monitoring the Deployment Manager pipelines

    3 Topics

    20 mins

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Next best action in omnichannel environments

Pega case management for designers

  • Module

    Pega case management for designers

    10 Topics

    1 hr 50 mins

    Visible to: All users
  • In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Pega Constellation design system

Pega GenAI in 1:1 Pega Operations Manager

  • Module

    Pega GenAI in 1:1 Pega Operations Manager

    2 Topics

    20 mins

    Pega Customer Decision Hub '23 Visible to: All users
  • In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...

Pega GenAI in Pega Customer Decision Hub

  • Module

    Pega GenAI in Pega Customer Decision Hub

    3 Topics

    25 mins

    Visible to: All users
  • Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...

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